Frequently Asked Questions

How do I select a machine?

Send drawings, material grade, thickness range, maximum dimensions and target output. Capacity should be checked against the full process, including tooling and handling.

Can I choose the controller and components?

Controller, backgauge, tooling, clamping, supports and automation options depend on the selected machine. Ask for an itemized technical proposal showing the exact included and optional components.

What information is needed for a quotation?

Send the material grade, minimum and maximum thickness, part dimensions, drawings, daily output target, local power supply and delivery destination. Include tooling or automation requirements so the proposal covers the complete process.

State any required documentation, destination requirements, delivery terms and commissioning scope so the proposal can address them explicitly.

What are the price and lead time?

Both depend on the machine size, selected options, production schedule, delivery destination and service scope. Request a current quotation for the configuration you need.

How do warranty and installation work?

Use the written terms for your machine to confirm warranty coverage and service responsibilities. Installation preparation and training arrangements should be agreed before shipment.

How do I request service or a spare part?

Provide model, serial number, component or alarm details, photos and the circumstances of the fault. For parts, include the component nameplate and quantity.

Plan the right configuration

Send the material grade, minimum and maximum thickness, part dimensions, drawings, daily output target, local power supply and delivery destination. Include tooling or automation requirements so the proposal covers the complete process.